(process)how we work
Five steps, the same for one service or a whole growth system. You see the scope, the price and the number it should move before any work starts.
(01)the five steps
diagnose. design. build. launch. optimise.
- 01DiagnoseUnderstand the business and find the highest-value opportunity.
- 02DesignMap the customer journey, the data and the workflows.
- 03BuildBuild the technology, marketing and automation layer.
- 04LaunchDeploy it into the real business, with your team.
- 05OptimiseUse data and AI to keep improving it.
- 01
diagnose
It starts with a 30-minute growth audit. We look at your funnel, your tools and your numbers, and find where time, money or customers are leaking.
you getthe bottleneck, and the first thing worth fixing
- 02
design
We map how leads, customers and data actually move today, then design the change: which tools, which steps, what gets automated and what stays with people.
you geta scope, a timeline, a fixed price and the number it should move
- 03
build
Campaigns, pages, agents, workflows, tracking and dashboards, built inside your accounts. You see working pieces as they are ready, not one big reveal at the end.
you geta working version you can test with your team
- 04
launch
It goes live in your tools with your team trained on it. Agents and automations start with a person checking the output, and hand over more as they prove reliable.
you getthe system live, with documentation and logins
- 05
optimise
Monthly reviews on the number we agreed, in plain language. We fix what is underperforming, scale what works and pick the next stage worth building.
you geta monthly report and the next move
(02)three ways to engage
as small or as connected as you need.
- level 1one serviceYou know what you need: Google Ads, an AI agent, a WhatsApp programme, a dashboard. We scope it, build or run it, and make sure it can connect to the rest later.browse services
- level 2one solutionYou know the problem: not enough qualified leads, customers who buy once. We combine the services that solve it and run them as one system.see solutions
- level 3the whole systemYou want one team connecting acquisition, conversion, retention, data and automation. We build it one stage at a time, in order of value.see growth systems
(03)pricing
how pricing works.
- 01
fixed fees for builds
Setups, websites, agents, automations and dashboards are quoted as one price, agreed before work starts.
- 02
flat monthly fees for what we run
Ads, content, retention programmes and optimisation are a flat monthly fee, reviewed against the number we agreed.
- 03
never hourly
You pay for the outcome we scoped, not for the time it took. No timesheets, no surprise invoices.
- 04
never a cut of your ad spend
Our fee does not grow just because your budget does. More spend should mean more results, not a bigger bill from us.
(04)questions
working with us, answered.
It is a 30-minute call where we look at how your business gets, converts and keeps customers today, and where the biggest leak is. You leave with the bottleneck, what we would build first, and what it would take. If we are not the right fit, we say so.
A 30-minute growth audit, access to the relevant tools (read-only to begin with), and one person on your side who can answer questions and approve decisions. We handle the setup, documentation and training.
We keep it running, review it every month against the number we agreed, fix what underperforms and pick the next thing worth building. If you would rather run it in-house, we hand over the documentation and train your team.
Yes. We build inside the tools you already use, such as your CRM, ad accounts, helpdesk and website, and work alongside your team or other agencies. If a tool is holding you back, we will say so and explain why.
The founders. The people on your audit call are the people who design and build your system, so nothing is lost in a handover to an account manager.
We are based in Mumbai and work with businesses in India and worldwide, remotely. Calls happen on Google Meet at a time that suits your time zone.
(05)your move
what's slowing your growth down?
Tell us where the bottleneck is. We'll show you what we would automate, build or optimise first.
growth audit · 30 min · google meet · with the founders
- 01
the bottleneck
Where time, money or customers are leaking, in your tools and numbers.
- 02
the first build
What we would automate, build or optimise first, and why that one.
- 03
what it takes
Scope, timeline and a fixed price. If we are not the right fit, we say so.
opens the calendar right here
prefer email? hello@whitethread.co
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